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Returns & Refunds

What is NVLT's Return Policy?

NVLT accepts returns within 30 days of purchase. Products returned within 30 days of receipt are eligible for a full refund, minus a return shipping fee of $10 USD for US orders, and $15 USD on Canadian orders. Returns requested after this period wil

How can I return a product purchased from NVLT.com?

If you purchased a product directly from NVLT.com and it's not a "Final Sale" product, you can request a pre-printed return label by contacting us via our return portal at NVLT - Returns Center. We will provide you with a digital shipping label to pr

How long do refunds take to process?

Refunds may take up to 7-10 business days to process once we receive the returned items. Refunds will be issued to your original payment  method, excluding delivery charges, once we confirm the returned item meets our conditions. You will be notified